I. Position Information

Position title

Position grade

Duty station

Communications Assistant

G-4

Georgetown, Guyana

Appointment type

Special Short Term

Position rated on

Reports directly to

WHP Program Support Officer, Caribbean

Vacancy-specific information

Estimated closing date

06.12.2019

Estimated start date

06.12.2019

II. Organizational Context and Scope

The Caribbean is a region with countries of origin, transit, and destination, with unique and identifying characteristics that define the nature of migration: geography, languages, isolation, and interdependence, among others. Economic, political, ethnic, and linguistic diversity in the region have made migration coordination challenging.

The Regional Program on Migration, funded by the US Department of State Bureau for Population, Refugees and Migration (PRM) seeks to improve the capacities of the States of Mexico, Central America and the Caribbean in working towards a humane and sustainable migration governance. The Program is comprised of four pillars: Migration Management; Regional Dialogue and Partnerships; Migration Crisis Management; and Communication for Development.

III. Responsibilities and Accountabilities

Under the general supervision of the Program Coordinator, based in Costa Rica Regional Office of Central and North American and the Caribbean, and direct supervision of the Regional Program on Migration Program Support Officer for the  Caribbean, based in IOM Guyana, and in coordination with the Program Communication Unit, in, the successful candidate will be responsible for:

• Collection, editing, and updating all substantive media content for the IOM website and social media related to the Caribbean components of the Western Hemisphere Program. Content includes blogs, photos, video production, promotional pieces, and e-mail and others.
• Responding to technical and informational needs of the program in relation to the online platforms, particularly in website design, functionality, and performance.
• Providing feedback, and suggestions, for website improvement, user-friendliness, and functionality.
• Provide technical assistance to WHP activities, including national task forces in various Caribbean countries through regular communication and technical support, where appropriate.
• Assisting in the coordination of the design process for printed materials associated with the Caribbean components of the Program.

• Keep the Program Support Officer and the Program Coordinator informed of relevant event of the program.
• Monitor Caribbean migration-related issues in print and digital media.
• Seek, collect, and communicate relevant information regarding the different migration thematic areas.
• Facilitate the use of existing and new technologies for regular communications within and among the governments and other migration stakeholders in the Caribbean.
• Create and update contact lists of the migration stakeholders in the Caribbean.
• Maintain a dynamic communication with members of thematic networks through organized virtual events and other digital strategies.

• Perform such other duties as may be assigned by the supervisor.

IV. Required Qualifications and Experience

Education

• University degree in the fields of communications, public relations, international affairs, policy, human rights, development, international migration, law, or social sciencesWith at least two years of relevant professional experience;
• Or, high school diploma with at least four years of relevant professional experience.

Experience

• Experience developing and disseminating digital content for websites for international organizations or non-governmental organizations.
• Experience in marketing and communications.
• Experience using basic HTML and CCS, along with experience developing websites in particular with Drupal or similar content management systems.
• Experience in engagement with medium and technical level government officials

V. Languages

Required (specify the required knowledge)

English (fluent) and Spanish (fluency preferred).

French (advantageous)

VI. Competencies

The Communications Associate must have the following technical and personal skills:

Responsibility

• Accept and give constructive criticism.

• Follow all procedures, processes and policies.

• Meet the requirements of term, cost and quality for the results.

• Verify her/his own work to correct mistakes.

• Assume responsibility to meet commitments and possible deficiencies.

Customer orientation

• Identify the immediate and peripheral clients of the work.

• Establish and maintain effective working relationships with stakeholders.

• Identify and verify changes in customer needs, including donors, governments and project beneficiaries.

Continuous learning

• Contribute to the learning of colleagues.

• Demonstrate interest in improving relevant skills.

• Show interest in acquiring relevant skills from other functional areas.

• Keep abreast of progress in their field of expertise.

Communication

• Actively share relevant information.

• Communicate clearly and listen / receive feedback on priorities and procedures.

• Write clearly and effectively, adapting the wording and style to the intended audience.

• Listen effectively and communicate clearly, adapting the delivery to the audience.

Creativity and initiative

• Proactively develop new ways to solve problems.

Leadership and Negotiation

• Convince others to share resources.

• Present objectives as shared interests.

Performance management

• Provide constructive feedback to colleagues.

• Provide fair, accurate, timely and constructive staff evaluations.

• Appropriately use personnel evaluations in recruitment and other relevant HR procedures.

Planification and organization

• Set clear and achievable goals consistent with the agreed priorities for yourself and others.

• Identify priority activities and tasks for yourself and others.

• Organize and document the work to allow planned or unplanned transfer.

• Identify risks and develop contingency plans.

Professionalism

• Master the subject related to your responsibilities.

• Identify fundamental problems, opportunities and risks with responsibilities.

• Incorporate gender-related needs, perspectives and concerns, and promotes gender equality participation.

• Persistent, calm and courteous in the face of challenges and stress.

• Treat all colleagues with respect and dignity.

• It works effectively with people from different cultures adapting to relevant cultural contexts.

• Knowledgeable and promoter of the main mandate of IOM and migration solutions.

Teamwork

• Actively contribute to an effective and pleasant team environment.

• Contribute and meet the team's objectives.

• Give credit to whom credit deserves.

• Look for contributions and feedback from others.

• Properly delegate tasks and responsibilities.

• Actively support and implement the final decisions of the team.

• Assume joint responsibility for the work of the team.

Technological knowledge

• Learn about the technological developments available.

• Proactively identify and advocate for cost-effective technological solutions.

• Understand the applicability and limitation of technology and seeks to apply it to appropriate work.

Notes

Terms of reference are subject to the availability of financial resources.

How to apply:

Please only respond to the following email address: iomguyana@iom.int

attaching your CV.